2012 sees the launch of a document control portal for ISS, an international Facilities Management Company responsible, among other contracts, for the maintenance of Heathrow Terminal 5.
ISS required a portal where staff could obtain the latest prcoedural documents and forms across the globe. Essentially a simple document repository. However, the system had to ensure that staff had the latest document versions as they were updated. Some simple creative functionality made this happen. Users logging in would immediately see a list of documents updated since they last download them, and documents are marked Red, Amber, Green depending on their status.